JUNITA ELIZABETH SIBUEA; EDWIN AGUNG WIBOWO; MAGNETA HISYAM. THE INFLUENCE OF CUSTOMER SATISFACTION, TRUST, EFFECTIVE SYSTEM, AND CORPORATE REPUTATION ON PATIENT LOYALTY AT BATAM AUTHORITY AGENCY HOSPITAL. PROCEEDING OF INTERNATIONAL CONFERENCE ON MULTIDISCIPLINARY STUDY, [S. l.], v. 2, n. 1, p. 225–233, 2025. Disponível em: https://proceeding.unrika.ac.id/index.php/ICMS/article/view/73. Acesso em: 31 jan. 2025.